I have been purchasing automobiles for over 40 years and it has always been the usual struggle and fight to get a decent deal. We helped our son purchase a 2017 Volkswagen Jetta from Commonwealth Volkswagen, and I have to say it was the smoothest car purchase/experience I have had in many, many years! Jeff Parent was our sales consultant, and he absolutely fantastic. There was no pressure, and the price we agreed upon before we went to look at the vehicle was actually honored. Sales Manager Mark Bernier and his sales team went out of their way to make the entire process seamless and smooth. I cannot thank them enough for their professionalism and commitment to customer service.
Trunk not opening properly. Technician tried it several times and determined it was the piston not working properly. Piston replaced at no cost to me. It fixed the problem Great service, Great job.
Our experience with Commonwealth Motors has always been a very positive one. When we heard the slogan “shop us last” we decided to give this place a try. Our first experience with a new young salesman helped us when we were in financial stress and no one else would give us a chance. We made good on that chance and today as we were servicing our lease... we decided to just take a look at a new addition. We met Tony L. Another young salesman with a kind heart, a desire to build a client base with trust and honesty and in 5 minutes I knew I was talking to the right person. After test driving four cars and paying close attention to my wants and needs Tony not only me a car but my partner one too! Two for the price of one... brand new and absolutely what we can afford. We had been putting off doing this and were sharing one car. Today, by chance we met a gentle man who I believe had my best interest at heart and am now sure I git the deal I needed when I would have continued to not have faced my fears of being unable to get the best price. Thank you Tony L and Benny B. You made us laugh, ring the bell and answered a much needed prayer!
We are a multi lease household and love how easy transitions from one lease to the other has been. Great cars, service, sales etc. Thank you Hans 🙂
Had a great experience here today. Anthony was very patient with all of our questions, and knowledgeable with the answers. The car price was as advertised online (a fair Blue Book value), and staff was upbeat, professional, and honest. I would definitely do business here again, and recommend this location to anyone looking for a car.
I did a lot of research and visited other dealers to find the right combination of availability, options, price and approach. Commonwealth had all of these. The team of Amanda, Khasin and Benny was very effective in bringing to me what I was looking for, staying in touch without undo pressure, and being price competitive.
Our sales agent Scarlett Adames was extremely helpful. We started off not thinking we would be purchasing a vehicle but we did. Scarlett was knowledgeable about the choice of car we wanted. She also assisted in doing a side by side comparison of a different vehicle we considered. She explained all the features the car had. This made the process so much easier and we are happy with our choice. She has a great personality which made the car buying process pleasant!
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