Customer Testimonials

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Google Jan 5, 2018
 

Procrastination usually never pays off for me, but in this case it was worth it!My son's VW Jetta was seriously overdue for some maintenance. I had called around different service stations getting some real INSANE quotes. I was at a loss, then after seeing an online ad thought, well let me give them a call. I called 5-6 times from Summer to Fall and every time they were courteous, kind and responsive to ALL my questions. The hours worked perfectly with my crazy schedule and they had availability any day even Saturday's!!Now in my recent past experiences with OTHER company's service depts. I was shuffled around and spoke to many reps not having any sense of direction. They also seemed to "add-on" problems with the car as they would go on making the situation way worst than it was :(When I called Commonwealth VW, I spoke to Dave and he was VERY informative, helpful and competent. Not to mention polite; you don't find that in customer service anymore. He broke down everything, explaining in full detail the whole process including costs and coming up with a game plan to get the work done with out it draining the pockets.The repair only took half a day, I was THRiLLED!Commonwealth VW service is top of the line! They are highly organized, informative and know their VW's!!! Thank you for your service!

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Google Dec 28, 2017
 
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Google Dec 14, 2017
 

Great service, polite, courteous and knowledgeable staff. Service was provided when I wanted it and car completed when promised. Called and discussed any necessary work that needed to be done

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Google Dec 12, 2017
 

This is the second VW we've purchased from Commonwealth VW. Very happy with the dealership. Sales and finance staff are very considerate and accommodating. Got a great offer for our trade and the purchase was easy. Our past experiences with the service department have been very satisfying. The entire team is terrific and they work hard to earn your business. You can shop them last but save yourself the trouble and shop them first!

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Google Dec 12, 2017
 

Just picked up with my girlfriend her new 2017 VW Passat SE!Awesome experience by the whole Commonwealth team!Chris our sales associate,Carlos who runs the used car and trade operation and his very professional and fair.The final touch Benny the Finance manager at VW.Really a seasoned pro!Great deal!A professional truly committed team at Commonwealth Motors!Thanks again.Sue and Peter

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DealerRater Dec 9, 2017
 

I'm a repeat customer of Commonwealth Volkswagon and wouldn't go anywhere else to buy one. Everyone I have worked with is friendly, knowledgeable and makes the car buying experience easy. Benny Brighi has worked with me on my last few vehicles and he delivers every time. He's gotten me great deals, explains things in understandable terms, never tries to upsell and has made me feel like he's looking out for my best interests. Most recently, he made every effort to find me my first choice car and delivered despite limited inventory. He is fantastic and I cannot recommend him more highly. Edwin Vasquez also did a great job showing us our options in a non-pushy and patient manner. Anthony Vancini went through all the features of my new car in detail with me and was patient, clear and made sure I didn't leave until I fully understood how everything worked. They also took the initiative to save me money when I turned in my lease on the same deal. I highly recommend to all my friends and I will definitely be back!

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DealerRater Dec 6, 2017
 

If you’re looking for a vehicle, shop at this dealership first, you’ll be glad you did. Benny Brighi went out of his way to help me find a vehicle after my ‘10 Jetta suddenly died and wouldn’t start. He was extremely patient, kind, and calm. Not only did he make several phone calls on my behalf, he assured my wife that he would get her into her favorite vehicle, a 2018 Jetta Wolfsburg Edition. While the paperwork was processing, knowing that a vehicle was needed that day, Benny paid for a 3 day rental thru Enterprise until the new vehicle was ready. Way too kind! Mike Carerro was extremely knowledgeable in the features of the ‘18 Jetta during the test drive. He offered an extended test drive, and a full walk around of the vehicle and what it had to offer. My family now plans to shop for their next vehicle at Commonwealth, simply based on the professionalism and knowledge of these two gentlemen. When you go to shop for your next VW, make sure you see Benny and Mike! I’ll be back!

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Yelp Nov 26, 2017
 

I knew exactly what I wanted to buy, I found a Toyota Tacoma at Commonwealth Motors. I cannot say enough about about my salesman Anthony Vancini. I took an immediate liking to this man, his friendly mannerism, knowledge about the vehicle and just overall superb customer service. I went up to to test drive the truck and he had ready and waiting outside the door. He is straight shooter , he knew my price range and never ONCE tried to get me to look at a more expensive truck ( where do you find that these days). He understood this was truck I wanted. I am a person who hates to kept waiting, every appointment I made with Anthony to complete the purchasing process was kept right on time. I am an older person and Anthony took so much time explaining all the features in truck as I was intermediately intimidated by all the new technology, When I asked if there was a second key I was told there most likely was and if not the I was told that a spare key would be made- no questions asked- no cost. They did have the second key from the previous owner. Anthony went so far as to cancel my old license plates for me!!! My experience with Benny Brighi was incredible. After he explained the various warranties I could buy, I declined and that was it, there no sales pitching or trying to talk me into it ( where do you also find that these days). I picked my truck up, Anthony had every document ready, the owners manuals, my registration, my plates, the truck was spotless, inspected and I literally was out of there in less than 45 minutes. I cannot say enough about Anthony and the team, this entire experience ran like clock work. Regardless of the fact Commonwealth says " Shop them last", I would recommend to anyone to not waste your time anywhere else, and " Shop them first"

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Google Nov 20, 2017
 

I made an appointment on their website and it was quick, easy and the service team is so friendly!

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DealerRater Nov 20, 2017
 

I knew exactly what I wanted to buy, I found a Toyota Tacoma at Commonwealth Motors. I cannot say enough about about my salesman Anthony Vancini. I took an immediate liking to this man, his friendly mannerism, knowledge about the vehicle and just overall superb customer service. I went up to to test drive the truck and he had ready and waiting outside the door. He is straight shooter , he knew my price range and never ONCE tried to get me to look at a more expensive truck ( where do you find that these days). He understood this was truck I wanted. I am a person who hates to kept waiting, every appointment I made with Anthony to complete the purchasing process was kept right on time. I am an older person and Anthony took so much time explaining all the features in truck as I was intermediately intimidated by all the new technology, When I asked if there was a second key I was told there most likely was and if not the I was told that a spare key would be made- no questions asked- no cost. They did have the second key from the previous owner. Anthony went so far as to cancel my old license plates for me!!! My experience with Benny Brighi was incredible. After he explained the various warranties I could buy, I declined and that was it, there no sales pitching or trying to talk me into it ( where do you also find that these days). I picked my truck up, Anthony had every document ready, the owners manuals, my registration, my plates, the truck was spotless, inspected and I literally was out of there in less than 45 minutes. I cannot say enough about Anthony and the team, this entire experience ran like clock work. Regardless of the fact Commonwealth says " Shop them last", I would recommend to anyone to not waste your time anywhere else, and " Shop them first"

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